As a small business owner it is important for dentists to look back at this year that is coming to a close and see where improvements can be made in order to grow the business in 2012. While Practice Management means different things to different people, at the end of the day how we run our businesses ultimately dictates what kind of success we’re going to have. Will we be able to reduce cancellation rates in 2012? How about improving on the patient experience – and just how are we going to design the office to achieve this?

My friend Kevin Eikenberry recounts the reasons why quite well, in his blog, “How Reviewing This Year Will Improve Your Results Next Year.” I’m sure you’ll enjoy it!