Dental Office Mystery Shop
Get an independent evaluation of your office and staff by engaging six (6) professional mystery shoppers to secretly visit your office and report their experience. This is an excellent way to get an objective, third-party perspective on how your practice and staff are viewed by patients. At the end of each visit, the mystery shopper records their findings. These findings are then compiled into a comprehensive report that we will review with you in detail, along with an Executive Summary, highlighting actionable areas for improvement.
What it Includes:
- Three phone shops with cleanings
- Three drop-bys
- Evaluation run over a four (4) week period
- Ability for you to add two of your own questions or evaluation areas